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The player from the United Kingdom had made a withdrawal request on 7th of January 2024 but, despite receiving a notification email, the funds had not been transferred. The player from United Kingdom requested a 500 withdrawal two months ago and is still waiting for funds to be paid out. We had informed the player that due to the casino’s “No Reaction Policy” and several unresolved cases, her complaint would be closed as “unresolved”, affecting the casino’s rating. The player had expressed concern over the casino having her personal information and irregularities in transactions.
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Based on the data collected, we have determined the casino’s Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The platform has integrated SSL encryption technology to protect your personal and financial information, ensuring a secure gaming environment. Players can choose from options like Visa, MasterCard, Bitcoin, and other popular methods to make deposits and withdrawals easily. You’ll be ready to start playing after verifying your account via a special link sent to your inbox. These include options for self-exclusion, setting deposit limits, and access to professional support services for those who may need assistance. The Spicy Jackpots live support team is known for its quick response times and helpfulness.
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How do users contact support at Spicy Jackpots?
It is even possible to chat with them or other players and punters through live chat. If you’re not keen on slots or don’t find them anything unique, test out card games avaliable, where some old-style casino fun is hidden. They’ve got table games, slots, and also live dealer games. The site is owned by Spicyjackpots LTD and offers many lucrative opportunities to earn casino bonuses on a regular basis.
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The Complaints Team had attempted to mediate with the casino but found that it had a history of ignoring complaints, leading to the decision to close the case as unresolved. Consequently, the complaint was closed as unresolved, and the casino’s rating was negatively impacted. The Complaints Team had determined that they could not proceed with the complaint due to the casino’s No Reaction Policy, which had resulted in numerous unresolved cases.
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