Shipping & Delivery Policy
(Domestic and International)
GetPrintX Shipping Policy
Domestic Shipping
All domestic orders placed through our platform are shipped via trusted and verified courier partners to ensure safe, timely, and reliable delivery across India.
- Dispatch Timeline: Orders are typically processed and dispatched within 24–48 hours from the time of order confirmation and successful payment.
- Estimated Delivery Time: Most packages are delivered within 4–6 business days, depending on the delivery location and courier service coverage.
Note: Delivery timelines are indicative and may vary due to factors beyond our control, such as:
- Regional or national holidays
- Courier delays or strikes
- Political unrest or public protests
- Severe weather conditions or natural disasters
- War or emergency situations
- Pandemics or public health restrictions
- Remote or non-serviceable pin codes
If a different delivery timeline has been mentioned during checkout or in a specific agreement (e.g., priority shipping or bulk orders), that timeline will take precedence.
We strive to keep you informed at every step. You will receive a tracking link once your order is shipped, allowing you to monitor the status of your delivery in real time.
For any concerns regarding shipment status or delivery delays, please feel free to contact our support team. We are here to help.
International Shipping
We proudly offer international shipping through reliable and registered international courier services to ensure your order reaches you safely and efficiently, no matter where you are in the world.
- Processing Time: All international orders are processed and dispatched within 48 hours after order confirmation and successful payment.
- Delivery Time: Estimated delivery timelines vary by destination and courier service but typically range from 7–15 business days post-dispatch.
Delivery Expectations
At GetPrintX, we are committed to fulfilling and dispatching your orders within the promised processing window. However, please note that once a shipment is handed over to our third-party courier or postal partners, any delays in transit are beyond our direct control.
While we actively monitor courier performance and collaborate with reliable logistics providers, **we cannot be held liable for delays caused by:**
- Carrier-related issues (e.g., operational backlogs, strikes)
- Weather disruptions
- Public holidays or political disturbances
- Customs delays (for international shipments)
**Our primary responsibility is to ensure that your order is carefully packed, quality-checked, and dispatched on time from our facility.**
Order Tracking
Once your order has been shipped, a shipment confirmation email will be sent to the email address you provided at checkout. This will include:
- A tracking number
- The name of the courier partner
- A direct link to track your package in real time
We encourage you to monitor your tracking details for delivery updates. If you do not receive a tracking email within the standard processing timeframe, please contact our support team for assistance.
Delivery Address & Accuracy
All orders are shipped to the delivery address provided at checkout. Please ensure the following to avoid delivery failures or delays:
- Correct street name and number
- Accurate postal/ZIP code
- Valid contact number and email address
- Any necessary delivery instructions (e.g., gate codes, landmarks)
Note: GetPrintX will not be responsible for non-delivery of orders due to incorrect or incomplete address details. In such cases, re-shipping (if applicable) may incur additional charges.
For any changes to the shipping address after placing an order, kindly reach out to us within a few hours of confirming your order. Once the order is dispatched, address modifications are not possible.
Need Assistance?
If you experience any issues with your order or have questions about our shipping process, our dedicated customer support team is ready to help.
Contact us at:
- Phone: +91 8468813446 / +91 9307036299
- Email: support@getprintx.com
We're committed to making your GetPrintX experience as smooth as possible.