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As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service
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- This is a shocking and disgusting amount of time for someone to receive their withdrawal into their account, given that the funds they take from the customer is immediate.
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Dear Barry,Thank you for your review and for sharing your experience. Great support lots of great missions to increase your fun Dear Michel,Thank you for taking the time to share such detailed feedback. After submitting everything they asked for, customer support completely stopped responding.
